© Mandurah Oedema Clinic 2020
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MOC Telehealth Service

The future of Lymphoedema Support in a connected World
In uncertain times, its good to know support and guidance is available to you when you need it. Like a wide range of Allied Health & Support Services, Mandurah Oedema Clinic have had to close their doors temporarily to protect the health of their clients while the COVID-19 pandemic is active. We may have closed our physical clinic on Waterside Drive but we remain open to support our Oedema clients by providing initial consultations, guided garment measurements and garment recommendations via either FaceTime™ or Skype™

Here’s How it Works!

Make an Appointment by calling us on the phone

At the appointed time, call us on Facetime or Skype & we will carry out the consultation online.

Your Oedema Therapist is IN
We support video calls over Facetime and Skype so choose the app that you are comfortable using. For those with iPhones and iPads, we would suggest you use the built in Facetime app which will be much easier to use on these devices. Skype is installed on most Windows 10 PC’s linked to your Microsoft Account.

We will send you an SMS with our Facetime & Skype contact details

Phone Users If you are unable to use either FaceTime or Skype, we can still help you over the phone although please be aware that this will limit the advice we can offer you as we will not be able to carry out any visual observations.
Skype Users When you have made an appointment with us by phone we will send you an email that contains a QR code to start a Skype call with us. At the time of your appointment simply point your phone camera at the QR code and follow the instructions on screen. (for older phones that do not support QR codes, see instructions in the email)
Facetime Users When you have made an appointment with us by phone, we will send you an email that contains a QR code to start a Facetime call with us. At the time of your appointment simply point your iPhone or iPad camera at the QR code and follow the instructions on screen. (for older phones that do not support QR codes, see instructions in the email)
To help you use your FaceTime or Skype app, here are two simple videos that outline how to use both. You can find more information videos on YouTube for FaceTime and Skype.
Please be aware that our TeleHealth Service does not replace personal face to face clinic treatment. The service is intended to provide clients with Lymphoedema support during the current pandemic while the clinic is closed. We hope that the lessons we learn running this service, will enable us to offer lymphoedema support to rural and remote areas in the future. If you have any comments or suggestions to help us improve our service, please contact us or email enquiry@mandurahoedema.com.au
What are QR Codes? If you are not sure if your phone or tablet can read QR codes, start the camera App & point the camera at this QR code (if you’re reading this on your phone try printing out this page first). If a message appears on the screen, click on it to view the web page. If nothing happens, chances are your phone or iPad camera cannot read QR codes so you may need to find an App on the App Store for your phone/tablet that does.

© Mandurah Oedema Clinic 2020

MOC Telehealth Service

The future of Lymphoedema Support in a connected World
In uncertain times, its good to know support and guidance is available to you when you need it. Like a wide range of Allied Health & Support Services, Mandurah Oedema Clinic have had to close their doors temporarily to protect the health of their clients while the COVID-19 pandemic is active. We may have closed our physical clinic on Waterside Drive but we remain open to support our Oedema clients by providing initial consultations, guided garment measurements and garment recommendations via either FaceTime™ or Skype™

Here’s How it Works!

Make an Appointment by calling us on the phone

At the appointed time, call us on Facetime or Skype

& we will carry out the consultation online.

Your Oedema Therapist is IN
We support video calls over Facetime and Skype so choose the app that you are comfortable using. For those with iPhones and iPads, we would suggest you use the built in Facetime app which will be much easier to use on these devices. Skype is installed on most Windows 10 PC’s linked to your Microsoft Account.

We will send you an SMS with our Facetime & Skype

contact details

Phone Users If you are unable to use either FaceTime or Skype, we can still help you over the phone although please be aware that this will limit the advice we can offer you as we will not be able to carry out any visual observations.
Skype Users When you have made an appointment with us by phone we will send you an email that contains a QR code to start a Skype call with us. At the time of your appointment simply point your phone camera at the QR code and follow the instructions on screen. (for older phones that do not support QR codes, see instructions in the email)
Facetime Users When you have made an appointment with us by phone, we will send you an email that contains a QR code to start a Facetime call with us. At the time of your appointment simply point your iPhone or iPad camera at the QR code and follow the instructions on screen. (for older phones that do not support QR codes, see instructions in the email)
To help you use your FaceTime or Skype app, here are two simple videos that outline how to use both. You can find more information videos on YouTube for FaceTime and Skype.
Please be aware that our TeleHealth Service does not replace personal face to face clinic treatment. The service is intended to provide clients with Lymphoedema support during the current pandemic while the clinic is closed. We hope that the lessons we learn running this service, will enable us to offer lymphoedema support to rural and remote areas in the future. If you have any comments or suggestions to help us improve our service, please contact us or email enquiry@mandurahoedema.com.au
What are QR Codes? If you are not sure if your phone or tablet can read QR codes, start the camera App & point the camera at this QR code (if you’re reading this on your phone try printing out this page first). If a message appears on the screen, click on it to view the web page. If nothing happens, chances are your phone or iPad camera cannot read QR codes so you may need to find an App on the App Store for your phone/tablet that does.
Mandurah Oedema Clinic
Mandurah Oedema Clinic